Policies
OUR PRODUCTION PROCESS
Fitting Pieces & Co. works with professional printing partners and manufacturers all over the world to help produce our unique designs, fulfill orders and ship them to our customers.
PRODUCTION TIMES
Orders have a production time of 3 to 8 business days.
Business days do not include weekends and holidays.
SHIPPING TIMES
Fitting Pieces and Co. and our fulfillment centers ship worldwide.
Shipping times for U.S. orders are approximately 2 to 5 business days, unless product description states otherwise.
Shipping times for International orders are approximately 10 to 30 business days.
Shipping times are estimates and are not guaranteed delivery times.
Customers will receive a shipping notification with tracking via e-mail once their order has shipped. Orders containing multiple items may ship separately, and additional tracking numbers may be provided.
At this time production and/or shipping times cannot be expedited. Please allow for adequate time when purchasing around upcoming events, holidays and vacations.
Cancellations
Cancellation of an order must be requested within 24 hours of purchase. After 24 hours, orders are sent to production and are no longer eligible for cancellation.
Returns | Exchanges | Refunds
All products are made after an order is placed. This reduces waste by only producing what's needed, instead of mass-producing in advance. Due to the nature of the production process, all sales are final.
Returns, exchanges, and/or refunds are not accepted.
In the unfortunate event there are errors present in your order, replacement or refund accommodations can be made.
Please contact the shop at fittingpiecesandco@gmail.com within 30 days of delivery, and include any necessary photos to better help us assist you.
Please kindly review all item descriptions, size charts and policies before purchasing. Double check the correct size and color is selected when placing an order.