Check out our Frequently Asked Questions below. If you still need help, please contact us here.

Processing & Shipping Times

When will my order ship?

Orders have a processing time of up to 8 business days.

Please note: Business days do not include weekends and holidays.

How long does shipping take?

U.S. shipping times are approximately 2-5 business days.

International shipping times are approximately 10-30 business days.

Please note: Shipping times are estimates provided by USPS and are not guaranteed delivery times.

Can my order be expedited?

At this time processing and/or shipping times cannot be expedited. Orders require the stated time frames above for processing and shipping. Please allow for adequate time when purchasing around upcoming events and vacations.

How do I track my order?

Customers will receive a shipping notification via e-mail once their order has shipped.

My tracking number hasn’t updated, is my package lost?

Once a shipping notification has been received, it may take up to 72 hours for tracking information to update.

Sometimes the tracking system may experience delays in updating.

If no movement has been tracked in 5 business days, your package may be lost. Please contact us as soon as possible so we can accommodate you. 

Returns | Exchanges | Refunds

Can I cancel my order?

Cancellation of an order must be requested within 24 hours of purchase. After 24 hours, orders are sent to production and are no longer eligible for cancellation.

Are returns or exchanges accepted?

Due to the custom nature of products, all sales are final.

Returns, exchanges, and/or refunds are not accepted.

Please kindly review all item descriptions, size charts and policies before purchasing. Double check the correct size and color is selected when placing an order.

Customer satisfaction is top priority at Fitting Pieces & Co.

If there is an error with your order, please contact the shop within 60 days of purchase, and we will do our best to accommodate you.

General

Apparel Care

Fitting Pieces & Co. uses DTG (direct to garment) printing. This type of printing method involves printing directly onto the garment, and the ink soaks into the fibers of the fabric. Any excess ink that did not soak into the fabric may wash out over time.

To extend the life of your apparel and the inks, please follow these recommendations when washing and drying all garments:

- Machine wash cold, inside-out on gentle cycle with like colors.

- Do not use fabric softeners or bleach.

- Hang-dry or tumble dry at lowest heat.

- Cool iron inside-out if necessary.

- Do not iron directly on print.

- Do not dry clean.

Size Charts

Size charts for all apparel can be located in the photo section of each garment listing.

Gildan vs. Comfort Colors

Gildan is a traditional fit that emphasizes comfort, without being baggy.

Comfort Colors is a relaxed fit, a little looser, and a bit baggier. Comfort Colors dye process gives their apparel a lived-in, vintage look, with colors that soften and age with washing.